Refund Policy

Refunds for Service-Based Work

Effective date: Please update this date before going live.

General Policy

  • Refund requests must be submitted in writing.
  • Approved refunds, if applicable, will be processed within a reasonable time.
  • Services already delivered, completed consultations, or work already performed may be non-refundable.
  • Deposits or advance payments may be non-refundable unless otherwise stated in writing.

Project-Based Services

For customized or project-based services, refunds may be limited once planning, consultation, scheduling, or service execution has started.

How to Request a Refund

Please contact us with your name, service details, payment information, and reason for the request.

Contact for Refund Requests: info@sigmasolutionsphilly.com | +1 (267) 982-7444

Final Review

All refund decisions are subject to review based on the original service terms and communication history.