Refund Policy
Refunds for Service-Based Work
Effective date: Please update this date before going live.
General Policy
- Refund requests must be submitted in writing.
- Approved refunds, if applicable, will be processed within a reasonable time.
- Services already delivered, completed consultations, or work already performed may be non-refundable.
- Deposits or advance payments may be non-refundable unless otherwise stated in writing.
Project-Based Services
For customized or project-based services, refunds may be limited once planning, consultation, scheduling, or service execution has started.
How to Request a Refund
Please contact us with your name, service details, payment information, and reason for the request.
Contact for Refund Requests: info@sigmasolutionsphilly.com | +1 (267) 982-7444
Final Review
All refund decisions are subject to review based on the original service terms and communication history.